Privacy
Privacy policy
How WILDFOTO handles information shared through its websites, email, and connected business messaging services.
Last updated: 23 July 2026
Who we are
WILDFOTO is operated by Paul Thomsen in the Northern Territory, Australia. This policy covers the WILDFOTO website, customer enquiries, bookings, email, and WILDFOTO business messaging accounts.
Information we collect
We may receive your name, contact details, booking or order information, messages, attachments, and other information you choose to send us. When you contact a WILDFOTO Facebook Page, Meta may provide the Page-scoped profile name, profile image, message content, attachments, and identifiers needed to display and answer that conversation.
How we use information
We use this information to answer enquiries, provide tours and other services, manage bookings and orders, keep customer correspondence together, prevent misuse, and meet legal and accounting obligations. We do not sell personal information.
Connected services
WILDFOTO uses service providers including Microsoft for email and Meta for Facebook Page messaging. Those providers process information under their own terms and privacy policies. Our private conversations portal brings authorised business correspondence into one place so WILDFOTO can respond efficiently.
Storage and security
Information may be stored with our hosting and service providers. Access is restricted to authorised WILDFOTO administrators, and connection credentials are encrypted at rest. We retain correspondence only while it is reasonably needed for customer service, business records, security, or legal requirements.
Your choices
You may ask us to correct or delete personal information, subject to records we must keep by law. You can also remove WILDFOTO’s access through your Facebook settings or stop contacting a WILDFOTO Page.
Data deletion requests
To request access, correction, or deletion, email paul@wildfoto.com.au. Please identify the email address, Facebook Page, or conversation involved so we can locate the correct records. We will verify the request and respond within a reasonable period.
Contact
Questions about this policy can be sent to paul@wildfoto.com.au.